Community Experience Manager for our brands essence and Catrice (m/f/d)
- cosnova GmbH
- Limespark
- Work experience
- Marketing, Communication, PR
Responsibilities:
- You look after and monitor our community on all social media platforms - be it through likes, comments or interactions with fan content, trends and creator content
- You respond quickly, proactively and empathetically to customer inquiries and escalate relevant issues to the right people
- You ensure strong brand loyalty by interacting specifically with our existing community and new target groups
- Identify trends and develop creative, engaging copy that inspires our communities
- You track down new social media trends, content opportunities and relevant conversations in the beauty world
- You provide weekly insights on community sentiment, trending topics and competitor analysis
- You are fast, adaptable and ready to master even routine tasks with enthusiasm
- You love working in a dynamic environment where no two days are the same
Qualifications:
- Social media is your home: You know Instagram, TikTok & Co inside out and know exactly how to inspire the communities there.
- Storytelling talent: You are curious, analyze what other marketers are doing and have the ambition to make it even better. You formulate creative texts - from captions to responses.
- Community champion: Authenticity and empathy are your strengths. You know how to set up and manage online communities and respond to their needs - always with the right tact and sensitivity
- Agile, organized & always one step ahead: You juggle tasks effortlessly, can react quickly and keep a cool head even in stressful moments.
- Languages: You speak and write English fluently - communication is easy for you, no matter the language
We offer:
- Attractive working environment: Challenging tasks with a lot of creative freedom in a stylish office.
- Team: Kind, motivated colleagues, for whom the idea of teamwork is principal.
- Family business: Owner-managed, acting sustainably, and always at eye level from interns to management.
- Flexibility: Through mobile working and flexible working hours.
- Prospects: Whether onboarding, continuous on-the-job training, job rotation, or internal/external further training measures - everything is possible.
- The classics: 30 days' holiday as well as a freshly prepared lunch, fruit, coffee variety, as well as tea and cold drinks.
- Benefits, benefits, benefits: Company pension scheme, in-house gym, JobTicket, subsidy for childcare costs, and always reasons to celebrate together. Our list is long, so there is bound to be something for you. You can find all our benefits here: www.cosnova.com/en/karriere
- Louisa Stillger
- Organizational Development & HR Manager
- +49 6196 76156 1064
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