Quality Assurance Service Manager (m/f/d)
- cosnova GmbH
- Limespark
Join our international team with over 800 employees and help shaping our success story!
Your Responsibilities:
- Quality is important to you - you ensure the quality of our entire product portfolio
- You will be responsible for processing complaints - from accepting complaints and analyzing the causes of complaints to defining and following up on measures
- You optimize our complaints management in cooperation with relevant internal departments
- You are the contact person for our colleagues from the Quality Assurance department in our warehouse
- The procurement, recording and maintenance of master data in SAP also falls within your area of responsibility
- You procure initial production samples from our international suppliers or our marketing department and check and manage these samples
- You will provide support in responding to quality-related end user complaints
Your Qualifications:
- You have successfully completed an apprenticeship with a scientific background or have professional experience in quality assurance and complaints management
- You have a strong sense of quality and responsibility
- Your way of working is characterized by independence, diligence, quick comprehension and solution orientation
- You are an excellent team player with strong organizational and communication skills
- You are confident in using common MS Office applications and ideally have application-oriented SAP knowledge
- You have a good command of written and spoken German and English
We offer:
- Attractive working environment: Challenging tasks with a lot of creative freedom in a stylish office.
- Team: Kind, motivated colleagues, for whom the idea of teamwork is principal.
- Family business: Owner-managed, acting sustainably, and always at eye level from interns to management.
- Flexibility: Through mobile working and flexible working hours.
- Prospects: Whether onboarding, continuous on-the-job training, job rotation, or internal/external further training measures - everything is possible.
- The classics: 30 days' holiday as well as a freshly prepared lunch, fruit, coffee variety, as well as tea and cold drinks.
- Benefits, benefits, benefits: Company pension scheme, in-house gym, JobTicket, subsidy for childcare costs, and always reasons to celebrate together. Our list is long, so there is bound to be something for you. You can find all our benefits here: www.cosnova.com/en/karriere
- Janne Kuhn
- Human Resources Manager
- +49 6196 76156 1569
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